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OUR STORY

We built OrderLocal because we've been where you are.

OrderLocal started in a small restaurant kitchen in Surry Hills, Sydney. Our founders — a restaurateur losing $5,000+ a month to delivery app commissions and a software engineer tired of seeing great hospitality businesses squeezed by platforms that didn't understand them — decided enough was enough.

We set out to build the platform we wished existed: one that gives independent Australian restaurants the same technology advantages as the big chains, without the big chain price tag or the commission-heavy marketplace model.

What we believe.

Restaurants should own their customers

When someone orders from your restaurant, that relationship belongs to you — not a marketplace. We help you build and keep those relationships.

Technology should be invisible

The best restaurant tech is the kind you don't have to think about. It just works — while you focus on what you do best: feeding people.

Built for Australia, not adapted for it

Award wages, GST, Xero, Tyro, the Restaurant Industry Award — we understand the specifics because we've lived them. This isn't a US product with an Australian flag slapped on.

No commissions, ever

We make money when you stay a subscriber — not when your customers order. That alignment means we're always incentivised to help you grow, not take a cut.

AI that earns its keep

We don't bolt on AI as a buzzword. Every AI feature in OrderLocal solves a real problem: unanswered phones, unresponded reviews, inefficient rosters, missed marketing opportunities.

Support from people who get hospo

Our Sydney-based support team includes people who've worked in restaurants. When you call us at 4pm on a Friday because your ordering system needs a tweak before the dinner rush, we get the urgency.

2023

Founded in Sydney

1,200+

Restaurants on the platform

35

Team members across Australia

$14.2M

Monthly order volume processed

Your restaurant deserves better than 30% commissions and a Squarespace template.

Join 1,200+ Australian restaurants that switched to OrderLocal and started keeping every dollar they earn. Website, ordering, marketing, accounting, rostering, AI — all included. Setup takes 48 hours. No lock-in. No risk.

Get Your Free Restaurant Site →

or call us: 1300 ORDER LOCAL